BookstorePlus - Books, DVDs and CDs
We are pleased to offer you access
to a terrific selection of books, DVDs and CD's which we know have a proven track record and which
are sure to enhance your performance.
Please click on the
categories below to see our extensive library of great professional development
books, DVDs and CDs. All items are priced in US dollars.
What's In Our Store
Management and Supervisory Skills Training
Books
Customer Focus / Customer Service /
Service Improvement Books
Brian Tracy Professional Development Books
CD and DVD programs
Management and Supervisory Skills
Training
Management
Training: By The Book
This new and exciting e-Book has over 275 pages containing twelve
exceptional self-study courses to
help you maximize your effectiveness as a manager or supervisor.
This e-book
will help you to maximize your effectiveness as a manager,
supervisor or team leader. The topics we have selected for this
book represent the most commonly asked for topics we have been
getting for our classroom and online training programs for the past
three years. These twelve courses include detailed explanations,
examples, tools and exercises which will help you to enhance your
skills.
Click here to find
out more about this great new book from the designers at The
Training Bank.
Management
Training: By The Book II
New!
This new and exciting e-Book has 200 pages containing
thirteen terrific self-study courses to
help you maximize your effectiveness as a manager or supervisor.
This e-book
will help you to maximize your effectiveness as a manager,
supervisor or team leader. The topics we have selected for this
book represent a continuation of the most commonly asked for topics we have been
getting for our classroom and online training programs for the past
three years. These courses include detailed explanations,
examples, tools and exercises which will help you to enhance your
skills.
Click here to find
out more about this great new book from the designers at The
Training Bank.
Management
- Strategy
Fog lights: Piercing the fog of everyday business
New!
This e-book
is a must-read for anyone engaged with customers, suppliers and
managing others. The experience and insight provides invaluable
gems! The book underscores not only the importance of thoughtful
planning, it provides a step by step way to help improve the most
critical part of any business: the EXECUTION!
Click here to find out more…
Customer Focus / Customer Service
/ Service Improvement Books
That's
Customer Focus!
This amazing 200 page
book explains in great detail what customer focus is and everything
you need to know and do in order to create a truly Customer-Focused
Organization. Whether to manage a large company, small enterprise or
department, this e-book will make a difference. Click on the link
below to find out more
about this unique book. Available in paperback and e-book formats.
Recently ranked #43
in Amazon's Business Book Section!
Click
here
to find out more…
The
Customer Focus Companion
For those of you who want addition
help, once you have finished reading That's Customer Focus, this
e-book will help you to develop and execute an implementation plan
for taking what you learned from That's Customer Focus and putting
it into action. This link will take you to our separate web site
that we have developed specifically for our e-books.
Click
here
to find out more…
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