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Home | About Us | Online Programs | Bookstore | CTOL | BTU | CSC | OC | Contact Us | Useful Links | Articles | Login: Canaux Lite |
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| Learning Categories | Topics | ||
Leadership
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Applying Leadership Basics, Creating a Strong Leadership Team, Developing a Strategic Plan, Leading Effective Meetings, Leading Effective Teams, Managing Change, Motivating Employees, Presentation Skills, Basics of Effective Communication
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Succeeding as a Supervisor, Setting Performance Goals and Expectations, Providing Effective Feedback, Delegating, Recognizing Employee Performance, Conducting Performance Reviews, Solving Problems as a Team, Conflict Intervention, Discharging Employees, Disciplining and Redirecting Employees, Interviewing Job Candidates, Interviewing Skills for Job Candidates, Managing a Virtual Office, Managing Projects
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Financial Basics for Non-financial Managers, Internet Basics, Understanding and Using Contracts, Diversity and the workplace, Intercultural Business Etiquette, Value Diversity, Preventing Sexual Harassment for Employees, Preventing Sexual Harassment for Leaders, Preventing Workplace Violence, Dealing with Violence in The Workplace
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Basics of Effective Selling, Building Strong Customer Relationships, Closing the Sale, Creating an Effective Sales Team, Dealing with Difficult Customers, Mastering Cold Calls, Qualifying Sales Prospects, Negotiating for the Sales Professional, Telephone Sales Skills
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Achieving Personal Goals, Balancing Work and Family, Managing Stress,
Recognizing and Avoiding Burnout, Time Management, Recognizing and
Managing Anger, Managing Your 401(k)
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Now Playing on Channel 10 |
Course Descriptions by Category |
Leadership |
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Each description provides:
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Now Playing on Channel 11 |
Course Descriptions by Category |
Managing Others |
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Each description provides:
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Now Playing on Channel 12 |
Course Descriptions by Category |
General Management Essentials |
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Each description provides:
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Now Playing on Channel 13 |
Course Descriptions by Category |
Sales and Marketing |
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Each description provides:
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Now Playing on Channel 14 |
Course Descriptions by Category |
Personal Development |
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Each description provides:
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Course Description |
Applying Leadership Basics |
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Overview:
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Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate direction, and develop and maintain positive relationships.
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Objectives:
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Upon completion, participants will be able to:
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Duration:
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This course takes approximately 90 minutes to complete.
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<<Main Menu < Category Menu NEXT>>
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Course Description |
Creating a Strong Leadership Team |
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Overview:
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This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving issues to keep leaders focused and aligned.
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Objectives:
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Upon completion, participants will be able to:
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Duration:
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This course takes approximately 90 minutes to complete.
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<<Main Menu <Category Menu NEXT>
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Course Description |
Developing a Strategic Plan |
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Overview:
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This course will lead you step-by-step through the development of a strategic plan, beginning with a powerful mission statement, analysis of your organization's strengths and weaknesses, and assessment of your competitive position. It includes tips on how to communicate the plan throughout the organization, convert it into action by developing supporting tactical plans, and reinforce results at all levels.
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Objectives:
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Upon completion, participants will be able to:
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Duration:
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This course takes approximately 90 minutes to complete.
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<<Main Menu < Category Menu NEXT>>
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Course Description |
Leading Effective Meetings |
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Overview:
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Meetings can be much more effective if the leader follows a few easy rules. This course outlines those rules, starting with important preparatory decisions and activities to create a focus and set the foundation for a worthwhile meeting. It includes powerful tools and techniques for managing the group interactions, dealing with disruptive behaviors, and bringing the meeting to a close. There are techniques for making sure your meeting gets the results that you intended.
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Objectives:
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Upon completion, participants will be able to:
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Duration: |
This course takes approximately 90 minutes to complete. | |
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<<Main Menu <Category Menu NEXT>
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Course Description |
Leading Effective Teams |
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Overview:
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This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep the team on track, and tools to measure the productivity and effectiveness. Teams can provide wonderful opportunities for collaboration and innovation. But sometimes, as a leader of a team, you encounter frustrations and roadblocks. Overcome the hurdles that get in the way of your team reaching its goals by leading your team to success with these strategies.
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Objectives:
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Upon completion, participants will be able to:
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Duration:
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This course takes approximately 90 minutes to complete.
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<<Main Menu <Category Menu NEXT>
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Course Description |
Managing Change |
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Overview:
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Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that all employees experience, and suggestions for rebuilding trust and developing commitment to the changes that are implemented.
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Objectives:
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Upon completion, participants will be able to:
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Duration: |
This course takes approximately 90 minutes to complete. |
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<<Main Menu <Category Menu NEXT>
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Course Description |
Motivating Employees |
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Overview:
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The difference between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the work place and encouraging initiative in each person in order to move everyone forward.
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Objectives:
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