Books

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eBooks

We have a selection of several great How-To e-books based on our years of experience helping organizations create customer focus.

That's Customer Focus

Price US$24.95

Having almost 200 pages, this exceptional e-book provides you with everything you need to know and do to create a Customer-Focused Organization

Purchase today and get free bonus items valued at over $200.00

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The Customer Focus Companion

Price US$29.95

Based on the strategies and action items presented in That's Customer Focus, this invaluable e-Book resource will not only help you to stay on track but it will also leverage every action you take using a proven highly structured approach.

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That's Customer Focus - The Series Part I

Price US$8.25

Containing everything that is covered in That's Customer Focus, we also offer this exceptional How-To e-book in a four part series. Click below for details on what is covered in Part I.

Purchase today and get a free access to the How Customer Focused Are You? Online Assessment.

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That's Customer Focus - The Series Part II

Price US$8.25

Containing everything that is covered in That's Customer Focus, we also offer this exceptional How-To e-book in a four part series. Click below for details on what is covered in Part II.

Purchase today and get a free access to the Are You a Multi-dimensional Coach? Online Assessment.

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That's Customer Focus - The Series Part III

Price US$8.25

Containing everything that is covered in That's Customer Focus, we also offer this exceptional How-To e-book in a four part series. Click below for details on what is covered in Part III.

Purchase today and get a free access to the free computer Snazzy Clock

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That's Customer Focus - The Series Part IV

Price US$8.25

Containing everything that is covered in That's Customer Focus, we also offer this exceptional How-To book in a four part series. Click below for details on what is covered in Part IV.

Purchase today and get a free access to the Small Business Assessment and 30 day trail access to TheTrainingBank.com

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From Debt to Wealth

This book was written by a trusted friend and colleague. It teaches you how to eliminate your debt in a proven and highly effective way. We have developed on online training version of this book which you can find in our online training section. The online course is called ProductivityPlus. If you would prefer to read about how you can eliminate your debt in 3 to 5 years, then this book is for you. All details including pricing are provided in the following link.

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Coming Soon That's Customer Service!: Customers Forever