Customized Training Program Design
An
important aspect of our fully customized approach to training is our
design capability. If your need is the design of a technical or
non-technical training program, we can help. Using our ISD
(Instructional Systems Design) process, developed through 12 years of
extensive research, we have designed over 300 unique training programs,
manuals and workshops.
This process has been used to develop learning materials
in subjects ranging from the design and use of flight simulators to the
construction of cellular sites, from the manufacture and bottling of
beverages to self-study programs which accredit individuals to sell
complex investment products.
We have
also designed unique workshops in leadership, team development, service
quality, management and supervisory development, sales leadership and a
broad range of topics which are typically included in programs of this
nature.
We are
experts in training design. While for many projects we can call upon our
own subject matter expertise, our preference is to engage the expertise
of experts within your own organization to gather the information
essential to the successful design of a training vehicle. Our goal is to
ensure that the training is technically accurate, relevant, and gets
results. Our approach is to work with you as a partner.
Our
documentation design process includes:
-
needs
assessment
-
task,
process or competency analysis
-
documentation development and editing
-
learning module development
Needs
assessment
We can
conduct this assessment, work with the one you have already or teach
your people how to do it.
Task,
process or competency analysis
For
projects requiring this type of analysis, we will train your subject
matter experts how to do this using our ISD system or if you prefer, we
will complete this process for you.
Documentation
development and editing
We will
take the raw data generated from the previous step and create an easy to
follow document / procedures manual which is written based on the
targeted learning population/user.
Learning
module development
Learning
modules in self-study, on-the-job, web-based or classroom-based
training, or a combination of methods will be designed based on the most
appropriate learning vehicles, your preferences and budget.
You and
your subject matter experts are involved at every step in the process to
ensure that the final product delivers the outcomes that you want.
We will be
pleased to provide you with further details on how you can take
advantage of our extensive design expertise to create training programs
which will get results.
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Online Assessment
Tools
We can
design assessment tools for you or choose from one of our generic
tools. Have a look at one of our leadership assessment tools which
is used on conjunction with our Customer Focused Leadership
program.
Click here
to access to this exceptional
assessment tool. You can also give our small business assessment a
test drive to see to what extent your company meets or exceeds the Malcolm Baldridge Quality criteria.
Click here to complete the free Small Business Assessment.
Ask us
about our customized Customer-Focused Leadership 360° Assessment.

Whether you require an assessment on
specific competencies or to determine the current level of knowledge and
skill within your organization, we can help. We can also help you
determine what the curriculum should be following the assessment. We can
draw upon our own extensive library of top quality programs or we can
search for the content you require on your behalf.
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Train-the-Trainer
If you would prefer to use internal
resources to deliver your training, we will be pleased to provide your
staff with training in the fundamentals of facilitation or training
design. Please contact us for details.
For more information on
our other services or to discuss your training and development
requirements please
contact us.
Learning
Management Systems
Together
with our technical partner, I and A Research, we can develop a
customized version of our unique browser and LMS system which meets
your specifications. To read
more about this browser and LMS
click here. Please contact us for
details. We offer several licensing programs to choose from.
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