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Other Services

Our specialists and affiliates have the expertise to help regardless of your training and development requirements. Here are some of our additional services. Click on these links for more details.

 

 

Customized Training Program Design

An important aspect of our fully customized approach to training is our design capability. If your need is the design of a technical or non-technical training program, we can help. Using our ISD (Instructional Systems Design) process, developed through 12 years of extensive research, we have designed over 300 unique training programs, manuals and workshops.

This process has been used to develop learning materials in subjects ranging from the design and use of flight simulators to the construction of cellular sites, from the manufacture and bottling of beverages to self-study programs which accredit individuals to sell complex investment products.

We have also designed unique workshops in leadership, team development, service quality, management and supervisory development, sales leadership and a broad range of topics which are typically included in programs of this nature.

We are experts in training design. While for many projects we can call upon our own subject matter expertise, our preference is to engage the expertise of experts within your own organization to gather the information essential to the successful design of a training vehicle. Our goal is to ensure that the training is technically accurate, relevant, and gets results. Our approach is to work with you as a partner.

Our documentation design process includes:

  • needs assessment

  • task, process or competency analysis

  • documentation development and editing

  • learning module development

Needs assessment

We can conduct this assessment, work with the one you have already or teach your people how to do it.

 

Task, process or competency analysis

For projects requiring this type of analysis, we will train your subject matter experts how to do this  using our ISD system or if you prefer, we will complete this process for you.

 

Documentation development and editing

We will take the raw data generated from the previous step and create an easy to follow document / procedures manual which is written based on the targeted learning population/user.

 

Learning module development

Learning modules in self-study, on-the-job, web-based or classroom-based training, or a combination of methods will be designed based on the most appropriate learning vehicles, your preferences and budget.

 

You and your subject matter experts are involved at every step in the process to ensure that the final product delivers the outcomes that you want.

 

We will be pleased to provide you with further details on how you can take advantage of our extensive design expertise to create training programs which will get results.

 

 

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Online Assessment Tools

We can design assessment tools for you or choose from one of our generic tools. Have a look at one of our leadership assessment tools which is used on conjunction with our Customer Focused Leadership program. Click here to access to this exceptional assessment tool. You can also give our small business assessment a test drive to see to what extent your company meets or exceeds the Malcolm Baldridge Quality criteria. Click here to complete the free Small Business Assessment.

Ask us about our customized Customer-Focused Leadership 360° Assessment.

 Whether you require an assessment on specific competencies or to determine the current level of knowledge and skill within your organization, we can help. We can also help you determine what the curriculum should be following the assessment. We can draw upon our own extensive library of top quality programs or we can search for the content you require on your behalf.

 

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Contract Facilitation

If you have a program but require highly qualified instructors we can draw from our excellent pool of independent facilitators to deliver the program for you. We have extensive resources in Canada and the USA as can draw upon our CantrainOnline affiliates in the other markets we serve to bring together a team of facilitators that get results.

 

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Train-the-Trainer

If you would prefer to use internal resources to deliver your training, we will be pleased to provide your staff with training in the fundamentals of facilitation or training design. Please contact us for details.

For more information on our other services or to discuss your training and development requirements please contact us.

 

 

 

 

 

Learning Management Systems

Together with our technical partner, I and A Research, we can develop a customized version of our unique browser and LMS system which meets your specifications. To read more about this browser and LMS click here. Please contact us for details. We offer several licensing programs to choose from.

 

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