Customer Focus
Consulting is run by a long-time friend and strategic partner. They
focus on helping companies to develop processes for improving
customer focus. Their focus is process. When it comes to training
support we work with them to customize training solutions which
support their consulting activities. Eric's site also has an
exceptional library of free articles which cover all aspects of
customer focus. You can visit them at
www.customerfocusconsult.com
The Training
Registry
While we would certainly
like to be your choice for the design and or delivery of your
training, we do not handle everything. Quite often it is difficult
finding the right training provider. The Training Registry is a
great online resource where you can search for the training or
provider you want or you can post a specific request and the most
appropriate providers (from an extensive data base) will respond to
your needs. I have known the principle of this Company for almost 15
years. They provide an exceptional service. You can visit them at
www.trainingregistry.com
CFO Jobs
B2BCFO.com is a national
network of qualified chief financial officer consultants catering to
small and mid sized companies on an as needed basis. This is a great
service. Check them out. Good CFOs are hard to find.
www.b2bcfo.com
Marastar
Communications
This is a very unique
and interesting company. They have an exceptional library of
animated training programs. These programs are very well designed,
fun to watch and I think they can be a great addition to your
company's training library. Check out a demo at
www.marastar.com
That's
Customer Focus
As you may know, we have
published a number of books about customer focus. We have created a
separate website to market these books. One of the many keys to
website placement on search engines is having back-links to other
high traffic websites like CantrainOnline. This is a blatant attempt
to accomplish this. Everything you need to know about our books can
be found on the CanTrainOnline site but we have put the link here to
www.thatscustomerfocus.com anyway.
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Watson
Communications International
This company is located
in Texas. They are an affiliate of Cantrain. They have been offering
our classroom-based and online programs to their market for almost
15 years. The President, Tom Watson is a specialist in
communication, service and debt elimination and wealth building. He
is also a published author known to many as the PayRaiseProfessor.
You can visit Tom at
www.watson-training.com or find out more about his latest book
From Debt to Wealth by
clicking here.
Canadian
Society for Training and Development
Otherwise know as CSTD,
this association represents professional trainers across Canada.
They have many interesting and informative pages. You can search for
trainers, training or if you are a trainer, join up and take
advantage of their membership package. You can visit them at
www.cstd.ca
American Society of Training and
Development
Otherwise know as ASTD,
our neighbors to the south also have an association represents
professional trainers across North America. They have many
interesting and informative pages. You can search for trainers,
training or if you are a trainer, join up and take advantage of
their membership package. You can visit them at
www.astd.com
Strategis
Canada
If you are looking for
or want to find out about a business in Canada, this Government of
Canada website is a great place to start.
http://strategis.ic.gc.ca/
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SEO Elite
You may be wondering why
we have included a search engine optimization company on our list.
Well I'll tell you. We wanted to learn how to optimize out web site
to increase traffic. We purchased their software to help with this.
We were extremely impressed with the extensive video, audio and
print based training that's provided for free to help make sense of
this very complex process. Their training is great, their software
really helps take the mystery away from this subject and their post
sale support is first rate. You can visit them by
clicking here or go to
http://www.bryxensoftware.com
Generator
Software
If you do decide to
produce your own book and want to save a tree or two like we did,
you may want to take advantage of the current trend in e-books.
Generator produces some very inexpensive software that is easy to
use and produces really nice 3D images of your book. Just like the
images we have of our book on this site. It's called ebook
generator. To find out more,
click
here.
H. R.
Reporter
This is an excellent
publication and you can find a host of information and contacts with
respect to a wide range of H. R. and training related subjects and
providers. You can visit them at
www.hrreporter.com
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Booksurge
This is an outstanding print-on-demand
service. They are affiliated with Amazon and we use them for the
paperback version of our books.
www.booksurge.com
Lulu
For the author in all of
us, this is a great website if you want to publish on of your latest
creations. Books, music, and other multimedia. To join is free. They
will help you market you creative works as well. We have listed our
book with them. Their web site is very detailed and they have great
service support also. Y0u can check them out by visiting
www.lulu.com
Articles
If you want access to a
ton of articles on every topic imaginable here are a couple of free
articles websites that we have found to be very good. We have posted
a few articles with them also.
http://www.EzineArticles.com/
http://www.articledashboard.com
http://www.article99.com/editors-pick/
http://searchwarp.com/Author88117.htm
http://www.free-articles-zone.com/article/To%20be..%28Customer-Focused%29%20or%20Not%20to%20Be...%20What%20a%20Question
http://www.articleson.com
http://bigarticle.com
http://articlecube.com
Customer
Service Point
This is a great website
I found in Europe. It offers an excellent free newsletter and
reviews of Customer Service and Customer Focus publications.
www.customerservicepoint.com
Customer
Service Manager
If you are a customer service manager you will
find an enormous amount of useful information on this website.
www.customerservicemanager.com
For more information about how we may be of help please
contact us
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